Return and Exchange

  • If you request to return a product that was delivered to the customer in good condition and in accordance with the customer's order, there is a shipping fee for the return that the customer bears, and its value is 25 SAR. However, if you request to return a product because it was delivered to the customer damaged or not in accordance with the customer's order from the website, the shipping fee for the return is borne by the supplier.
  • The product to be replaced/returned must be in its original condition and original packaging and must not have been used, opened, or changed the packaging features of the product.
  • The product may be replaced or returned within 7 days of the purchase process.

Delivery and Payment

  • Orders are delivered within 24-48 hours within the city of Jeddah. Currently, orders are not delivered outside the city of Jeddah.
  • Payment can be made by Mada, Visa, Mastercard, Apple Pay, Tabby, or Tamara cards.
  • Cash on delivery is available.
  • Amounts will be calculated in Saudi riyals.
  • Full refunds will be issued for canceled orders if the cancellation is before delivery.

Privacy Policy

These terms and conditions apply to the website, which is operated and managed by B SUPPLY, which refers to these terms and conditions.

By accessing the platform, you confirm your understanding of the terms and conditions. If you do not agree to these terms and conditions of use, you may not use this website. The site reserves the right to change, modify, add, or remove portions of these terms and conditions of use at any time. Changes will take effect upon their posting on the site without further notice. Please review these terms and conditions of use regularly for updates. Continued use of the platform after changes to these terms and conditions of use have been posted means your agreement to these changes.

Use of the Site

You must be at least 18 years old or access the site under the supervision of a parent or legal guardian.

We grant you a non-transferable and revocable license to use the site, under the terms and conditions set forth, for the purpose of shopping for personal items sold on the site. Commercial use or use on behalf of any third party is prohibited, except as expressly permitted in advance. Any breach of these terms and conditions will result in the immediate termination of the license granted in this paragraph without notice to you.

Content of the Site

The content provided on this site is for informational purposes only. Product representations made on this site are those of the supplier and not ours. Submissions or opinions expressed on this site are those of the individual who posted such content and may not reflect our views.

Registration and Account Information

Some of the services and features related that may be available on the site may require registration or subscription. If you choose to register or subscribe to any of these related services or features, you agree to provide accurate and current information about yourself, and to update this information immediately if there are any changes. Each user of the site is solely responsible for maintaining the security of passwords and other account identifiers. The account holder is fully responsible for all activities that occur under the password or account. In addition, you must notify us of any unauthorized use of your password or account. The site will not be liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result or in connection with your failure to comply with this section.

During the registration process, you agree to receive promotional emails from the site. You can then opt out of receiving such promotional emails by clicking on the link at the bottom of any promotional email.

User Submissions

Anything you submit to the site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively referred to as "submissions") will become our sole and exclusive property and will not be returned to you. In addition to the rights that apply to any submission, when you post comments or reviews on the site, you also grant us the right to use the name you submit, in connection with such review or comment or any other content. You may not use a false email address, or impersonate someone else or otherwise mislead us or third parties as to the origin of any submissions. We may, but are not obligated to, remove or edit any submissions.

Accuracy of Information

B SUPPLY strives to verify the product descriptions of its partners accurately and completely from suppliers and provide updated information on the site; however, the platform does not guarantee that the product description and information on the site are complete or error-free. This site may contain general information related to various conditions and treatments. This information is provided for informational purposes only and is not intended to be a substitute for advice provided by a doctor or other qualified healthcare professional. In addition, you acknowledge and agree that the opinions expressed by you and other users as part of the specific user content on the website do not necessarily reflect the opinions of or

we do not endorse or support any user content or any other content that you or any other user has posted on behalf of B SUPPLY.

Order Acceptance and Pricing

Please note that there are cases where an order cannot be processed due to various reasons. The site reserves the right to refuse or cancel any order for any reason at any time. You may be asked to provide verification or additional information, including but not limited to, phone number and address, before an order is accepted.

We are committed to providing the most accurate pricing information on the site to our users; however, errors may still occur, such as cases where the item price, description, or features are not displayed correctly on the website. As such, we reserve the right to correct any errors in pricing or other information.